Privacy Policy
Privacy Policy and User Data Protection
At XIPI, we respect our customers' privacy and are committed to keeping all personal information collected from you secure and confidential.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Date of birth
- Shipping address
- Cookies that log pages visited and device information
Purpose of Collecting Information
We collect this information to better understand your needs and provide an improved shopping experience, including:
- Customer record management
- Order processing & delivery
- Birthday greetings & special gifts via email or direct mail
- Improving our products and services
- Sending promotional emails about new products, special offers, or updates
- Market research (via email, phone, or direct mail)
- Customizing our website based on user preferences
We also use cookies to analyze website traffic and enhance our site based on customer needs.
Information Retention
- Your personal information is stored for order processing and communication purposes.
- Cookie-related data is used for analytics and is automatically deleted after use.
Protecting Personal Information
We take appropriate physical, electronic, and managerial measures to secure your personal information from unauthorized access or disclosure.
Sharing Personal Information
- We do not sell or share your personal information with third parties.
- Your information is only shared with delivery partners to ensure order fulfillment.
- We may disclose your information when legally required by authorities for security or law enforcement purposes.
- If you suspect a data breach, please notify us immediately so we can investigate and resolve the issue.
Opting Out and Deleting Personal Information
- If you wish to have your personal data removed from our system, please email admin@xipi.vn for assistance.
- To delete cookies, follow the instructions provided by your web browser.
Online Payment Security
- We use third-party payment gateways licensed in Vietnam.
- XIPI does not store your payment details, except for transaction results to confirm successful payments.
Third-Party Login (Google & Facebook)
- We support login via Google and Facebook.
- XIPI does not store your login credentials.
- We only use your email and user ID for account identification and authentication.
